Département du Bas-Rhin

HAGUENAU - Reception and information office

Open Thursday 9.00 a.m. to 12.00 a.m. and 1.00 p.m. to 4.00 p.m.

To book an appointment or submit a request online, go to https://accueil.banque-france.fr

No banknotes accepted: To find out where to exchange a banknote near you, click here.

Letters should be sent to the branch in Strasbourg

General enquiries:  03 88 52 28 40

SÉLESTAT - Reception and information desk

Open Tuesdays 9.00 a.m. to 12.00 p.m. and 1.00 p.m. to 4.00 p.m.

To book an appointment or submit a request online, go to https://accueil.banque-france.fr

No banknotes accepted: To find out where to exchange a banknote near you, click here.

Letters should be sent to the branch in Strasbourg

General enquiries: 03 88 52 28 40

STRASBOURG - Regional branch

Open Mondays to Fridays 9.00 a.m. to 12.00 p.m. and 1.30 p.m. to 5.00 p.m.

To book an appointment or submit a request online, go to https://accueil.banque-france.fr

Exchange of euro banknotes: Soiled or damaged banknotes are accepted. No immediate exchange.

Note: exchange of banknotes is subject to conditions. For further details or to find out where you can exchange a banknote straight away click here

Service available during regular opening hours (see above)

Public Accessibility Registry - PROVISIONAL: Available on site
(Decree No. 2017-431 of March 28, 2017)

COLMAR - plan  PROVISIONAL

General enquiries: 03 88 52 28 40